Why Worcester Park Residents Trust Florist Worcester Park

Our Promise: Returns, Refunds & Complaints Policy

Fresh Flowers Guarantee in Worcester Park

At Florist Worcester Park, we take immense pride in delivering only the freshest, most beautiful flowers to households and businesses in Worcester Park and surrounding areas. Our local reputation is built on exceptional quality and customer satisfaction. That’s why every order from our florist comes with our Fresh Flowers Guarantee—your reassurance that your arrangement will arrive vibrant, fragrant, and in peak condition.

Damaged-on-Arrival Policy

While we meticulously pack every bouquet and arrangement, very occasionally, flowers or packaging may suffer damage in transit. If your order arrives with any damage, please contact us as soon as possible after delivery. To help us resolve your issue swiftly, we ask that you provide a photo clearly showing the damage along with details about your order. Once verified, we will organise a replacement or refund according to your preference. Your happiness is our priority.

Our Freshness Window

We guarantee that every floral gift leaving our premises is fresh and in prime condition. Flowers are perishable, so their longevity depends on care, environment, and flower variety, with many blooms lasting between 5 to 7 days. If you’re not satisfied with the freshness of your arrangement within 48 hours of delivery, please notify us promptly. We appreciate your feedback and strive to resolve any concerns in alignment with our Fresh Flowers Guarantee.

Refund & Replacement Options

Your peace of mind matters at Florist Worcester Park. If your flowers do not meet our high standards of freshness or are damaged on arrival, you may request either a full refund or a replacement arrangement. Once the issue is confirmed, our team will arrange your preferred resolution as quickly as possible. Refunds are processed through the original payment method, with timing depending on your provider. In cases of replacement, we’ll coordinate a convenient redelivery time to ensure your continued enjoyment of our flowers.

Our Complaints Process

We take every comment and concern seriously as part of our commitment to being Worcester Park’s trusted local florist. Should you wish to make a formal complaint regarding any aspect of our service, please provide your name, order details, and a clear description of your concerns. Our customer care team aims to acknowledge all complaints within 24 hours and resolve them promptly. Your feedback not only helps us improve but keeps our community-focused service to the highest standard.

Proudly Serving Worcester Park

Florist Worcester Park is a dedicated local business, serving residents and businesses throughout Worcester Park and neighbouring areas with care and professionalism. Thank you for trusting us with your special moments, gifts, and corporate occasions. We are committed to ensuring your complete satisfaction with every floral order and encourage you to reach out with any questions, concerns, or feedback. Your experience means everything to us.

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Company name: Florist Worcester Park
Opening Hours: Monday to Sunday, 00:00-24:00
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E-mail: [email protected]
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Description: Learn about Florist Worcester Park’s fresh flower guarantee, refund policy, and complaints process for local customers. Your satisfaction with our service is our priority.
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